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April 28, 2008

PPC Research: who will win the battle of the search labs?

Filed under: Search Marketing — Geoff @ 10:45 am

For PPC account managers to be successful you need to be thorough on your keyword research otherwise you will miss out on searches that will potential lead to business. But what resources are available in order to do this successfully and which is best? There are two of note, Google have their own called Google Labs and Microsoft have theirs called Microsoft Ad Labs. Funnily enough Yahoo have one called research.yahoo.com but you can’t really call it a Search Lab! Not as advanced as the other two. This article discussed the benefits and weaknesses of Google and Microsofts’ solutions to determine which is best. Lets begin Battle of the Search Labs.

It is important to understand, before we begin, where the idea came from. In actual fact, Search Labs began in the advent of PPC. Pay Per Click marketing began with GoTo.com which in turn became Overture, however the holding company of GoTo.com was IdeaLab owned by the founder of PPC Bill Gross (who is frantically trying to re-invent the wheel with a CPA search marketing model). IdeaLab was a company created to employ people to create other companies and therefore make money. What a great solution – everyone is employed to make money and setup new business, yet covered by the financial security of IdeaLab company umbrella.

This idea was then adopted by Google and Googlers (Google staff) were rewarded for new search innovations. These fell under the bracket of Google Labs and each employee had the chance to have their idea created as a way of benefiting the Google company. Monthly leader boards were published of staff who were winning the race to get their idea turned into an actual product used by Google and some of these ideas are discussed here. Microsoft have followed suit and since moving away from Yahoo in August 2006 have created their own version which is pretty good. But who will win?

Microsoft have loads of funky tools (adlab.msn.com), similar to Google (labs.google.com). The problem I find with both labs is that they never seem to be the finished article.

Lets take Microsoft’s Keyword Mutation Detection Tool as our first example:
http://adlab.microsoft.com/keymut/
After reading an interesting article by serial blogger Mel Carson, adCenter Community Manager for Europe, he was talking about how important this tool can be. Agreed, it can be, but the main reason is because it is important to get thorough keyword generation done. The tool above helps for variations which are key to being successful on PPC, however this tool is very vague. Mel used the example of a search for ‘bikini’ for which the tool brings back loads of spelling variations. However, try other searches and there is little or no data.

That’s where Google has the advantage because they have 80% of the UK search market share. However, even with this amount of search data, I think some of their resources for PPC research could be a whole lot better. Take Google Trends for example:
Google.co.uk/trends

This seems so vague, you can not quantify specific search volumes by month.

Google also do ‘Page Creator’ which allows people to create their own webpage free of charge. What a great thing if you are strapped for cash, however from a quality perspective for PPC marketing it doesn’t really work. The quality of enquiries and sales that come through PPC is partly down to the website but many people see PPC as the culprit. How visitors interact with the site depends on their final action, whether they purchase or whether they leave!

There are a few interesting tools in Google Lab, however Microsoft has some cutting edge ones which I love!

Have a look at the ‘Detecting Online Commercial Intent’ tool – this tells you the percentage chance of action from the search query. This is great for relating the buying cycle to the search terms and you can really use this to help in optimisation of PPC data. The percentage chance of commercial intent is not wholely accurate but as a rule of thumb it is very useful.

Search Funnels is another amazing tool – type in a search term and it will tell you the search buying process that is involved. It would be great if it works, I can’t get it to do so though. AdLabs also has a couple of other tools that rival Google’s, including ‘Seasonal Keyword Forecast’ and ‘Keyword Forecast’.

For search volume, Google win the battle. For the Battle of the Labs, Microsoft just ahead for innovation. The key lies in understanding buying cycles in relation to PPC, and intentions behind search. MSN are making an effort in this department but Google have made little. Here is a deserved pat on the back for the stocky search engine (short of search volume, but big on quality). Pay Per Click Marketing is a safe investment on MSN, especially if you are in a retail sector.

Isn’t it funny that Yahoo doesn’t have the same resource! It has Research.yahoo.com but isn’t at the same advanced stage as the other two.

It is a two horse race to be king of search, Google is winning but with MSN attempting to snap up Yahoo, 2008 will be fascinating for search development. Come on MSN!

March 27, 2008

Phorm Causing a Storm

Filed under: Search Marketing — Mike @ 5:48 pm

During the last couple of weeks there has been a rumbling in the clouds over a new technology that’s challenging the boundaries of what’s acceptable in search online.

BT. Virgin and TalkTalk have all signed up to trial a new technology known as ‘Phorm’, that tracks user’s habits and patterns online in order to target them with advertising. Here’s what I found out about how Phorm works:

‘Phorm assigns a user’s browser a unique identifying number, which, it is claimed, nobody can associate with your IP address, not even your ISP. It then uses information about your surfing habits, gathered by searching the URLs you request and the websites you visit for key words, to assign that unique number to various “channels” (for example “golf”, “travel” or “handbags”). When you visit a website which has a “Phorm please put an ad in here” tag, Phorm serves an ad from a channel where your unique number appears’

All this talk reminds me of a similar issue a few months back with relation to Facebook and a program called ‘Beacon’. If and when different Facebook users went shopping online, Beacon told friends and businesses what they looked at or bought. Many considered the data sharing to be an intrusion too far.

This latest technology is sure to raise the same issues as previously experienced with Facebook. In that case an online petition lead the withdrawal of the ‘Beacon’ Program from the social networking site.
Is this new technology a threat to our privacy online? Ill let you decide

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